DRAFT PRIVACY NOTICE
Privacy should describe the product that actually ships.
This working notice is transparent about planned processing. It remains noindex until the legal entity, launch states and counsel review are complete.
Trying the browser demo
Starting the demo places a real AI phone call, so capacity is limited and metered. Before a call starts we ask for a work email and business name, and we store those together with the time, which disclosure wording you were shown. We also store a hashed device identifier, used to enforce the demo’s usage and abuse limits. That hash is recorded alongside your request, so treat it as part of the same record rather than as separate anonymous data.
We use these details to follow up with you about WarmAnswer. We do not sell them, and we do not share them with anyone outside the providers listed below. Ask us to remove your address at any time using the contact route below and we will suppress it — after that, submitting the form again will not re-add you, and the demo will still work. Demo request records are deleted 24 months after they are created.
Planned data categories
Account and business configuration; caller contact and service-request information; call metadata, transcript and recording only when enabled; usage and subscription records; product analytics; support and security audit information.
Planned uses
Operate and secure the receptionist; route and summarize calls; enforce service and usage rules; provide business records; process subscriptions; diagnose failures; prevent abuse; comply with valid legal obligations.
Service providers
The architecture anticipates infrastructure, database/authentication, telephony, voice AI, email, analytics, error monitoring and payment providers. The final notice names the providers and roles that are active at launch.
Recording and transcript choices
Recording is planned off by default pending consent review. Tenant settings, caller disclosure, storage location, role access and deletion schedule must be operating before recording is available.
Retention and deletion
Different data classes receive separate retention. The planning proposal is 30 days for enabled raw recordings, 90 days for full transcripts and longer retention for redacted lead or financial records where required. Final periods depend on product need and legal review.
Choices and requests
The production notice will explain account access, correction, export, deletion, message opt-out and escalation channels. Requests will require identity verification and may have lawful exceptions.
For privacy or deletion requests, email[email protected].